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Marantz SR4023 Stereo Reciever.,
This nice receiver has all the features any audio buff could want and then some, including pre-out/main-in jacks and a subwoofer output. Sound quality is also excellent, although I remember being used to a little warmer sound. The 80 watts P/C is more than enough for most rooms, and this unit can handle 4 Ohm speakers with ease. It barely got warm during a listening session with my speakers.
The phono stage isn’t the last word in performance, but gets the job done. It audibly buzzs a bit past -30 on the volume control while, but this was mostly unnoticeable while playing vinyl. Also, I heard no outside interference coming through unlike a so-called higher end unit I once owned. A metal screw, rather then the plastic one they used for the ground wire would have been preferred, especially at this price.
The remote is well thought out an easy to use, but it looks a bit similar from both ends. Also, I would have preferred an old fashioned rotating volume nob, with a little indicator light over the goofy -50 to +50 digital volume control, which is confusing and meaningless to most old school people like myself.
The tuner’s performance is very good for the money, although I’ve never had anything much better to compare. An old feature this unit has allowing you to put a station that doesn’t come in very well to mono for better sound quality is a welcome return for me. ALL receivers/tuners should have this (are you listening you modern A/V producers???).
Build quality is excellent, although past receivers had full metal face plates. I’m not fooled by Marantz’ attempts to justify their cost cutting by hyping it up as “aluminum/resin enforced front panel”, although their design is more cleaner and attractive than the older flat panels.
All in all, this may be the best stereo receiver available at the moment from a major manufacturer (the few that are available), and I’d recommend it to anyone who wants to go that route that needs a decent phono stage and doesn’t care about multi-channel. The Marantz SR-4023 doesn’t do anything extra-ordinarily spectacular, but it doesn’t do anything wrong either!
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It was ending badly until….,
In the beginning there was flawless operation and terrific sound. This receiver worked well with it’s companion Marantz CD player. The music flowed like wine. It was a romance. Perhaps I even fell in love. Sound can do that, particularly nice, sweet sound that provides a crisp analogue signal that makes each and every note ring like a bell.
As quickly as my love affair with this receiver began, it ended–a shattered honeymoon of betrayal and angst. Just a year after purchase, the receiver began to malfunction, shrinking away from me by going into protect mode. A few resets and she would sing again, but not without an annoying, but subliminal, hum in one channel underneath music or dead silence. Finally she went fully into protect mode, never turning on again.
Marantz customer service guided me to an authorized service center, and I sent my item, still under warranty, off to be fixed after paying $30 for shipping. Six weeks later she came back. Unfixed. She played for a day, and then she began her noisy retreats into protect mode once again. The repair shop was reticent, which is a polite word for “rude” if you want to know the truth.
The machine is still dead, unable to play. Attempts to get resolution from Marantz have been unsuccessful. Valuable time is ticking away. My life is devoid of music. Liquor doesn’t fill the void. I wish I could have a song. Any song. But alas, my Marantz has settled into a new life of being a $500 ornament to poor quality and customer service.
I purchased Marantz in the first place because we had one when I was a kid. I inherited it eventually when I got a home of my own. The old Marantz played honorably for another 10 years. It must have been 30 when it finally died. That old box helped me discover Led Zepplin, the Doors, Janis Joplin, Little Feat, the sacrosanct wailings of every bluesman ever recorded. I was hoping my new box would continue with me on my journey of musical discovery. But alas, she died too young.
Too bad.
I cannot recommend this product. The heartbreak is too great.
UPDATE: April 4, 2014:
Like the old song that admonishes us to believe that fairy tales can come true, my relationship with this receiver has been rekindled by a bolt out of the blue. Almost as if by an answer to a desperate prayer, a Marantz customer-service representative contacted me from out of nowhere just as I was ready to kiss my sweet musical love goodbye forever.
Will this unforeseen intervention save the day? We shall see.
On the bright side, Marantz has arranged to bury the body of my old receiver at their expense and send a new one in its place. I can’t imagine that this is standard procedure for Marantz or any other company for that matter, but it sure does set a lot of things back on the right track and almost completely erase the sting of betrayal I had felt earlier.
Like a giddy teenager waiting for the father of his prom date to open the door and let him into a magical realm of romance, I stand at the porch waiting for the promised arrival of my new replacement receiver. I hope she will be every bit as sweet and wonderful as her predecessor, but with much better staying power.
I guess in the mostly hard-edged world in which we live, fairy tales really can come true sometimes. A company sending a replacement outright is pretty much unheard of these days. And perhaps the lesson that corporations still can and do do the right thing sometimes is even sweeter than the strains of music that issue forth from quality hi-fi components. Well played, Marantz! Well played indeed.
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Marantz SR4023 Stereo receiver,
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